Ezinhlelweni zokuphepha zebhizinisi zanamuhla, ukubhekwa kwevidiyo kwendabuko kunqunyelwe ekubuyekezweni kwangemva kwemicimbi futhi kwehluleka ukuletha izixwayiso zangaphambi kwesikhathi sangempela. Ukuqapha ngesandla nakho kuhlushwa izindawo eziningi ezingaboni, ukusebenza kahle okuphansi kanye namazinga aphezulu okushiya. Njengedivayisi yokuphepha ehlakaniphile elula, eguquguqukayo kakhulu futhi engabizi kakhulu, i-alamu yokuxhumana emnyango ifaka ukufakwa okungenazintambo, ukusetha okulula, izexwayiso zesikhathi sangempela kanye nokusebenza okungaphazanyiswa amahora angama-24. Ihlangabezana kahle nezidingo zokuphathwa kokuphepha zamahhovisi esimanje, izakhiwo zamahhovisi, amakamelo ekhompyutha ebhizinisi kanye nezingobo zomlando, futhi isibe yithuluzi eliyinhloko lokuphathwa kokuphepha okucwengekile emabhizinisini.

Ngokungafani nezinhlelo zokuphepha ezihlanganisiwe ezinkulu, ama-alamu okuxhumana neminyango awadingi ukwakhiwa okuyinkimbinkimbi noma ukutshalwa kwezimali okukhulu. Angaqapha ngokunembile isimo sokuvuleka/ukuvalwa kweminyango, amafasitela, izindlela zokungena kanye neminyango yekhabhinethi yemishini, anciphise ngempumelelo izingozi zokuphepha ezingaba khona njengokugqekezwa okungagunyaziwe ngemva kwamahora okusebenza, iminyango namafasitela avaliwe ngendlela engafanele, ukufinyelela okungagunyaziwe ezindaweni eziyimfihlo, kanye nokulahlekelwa yimpahla yehhovisi. Njengamanje, asetshenziswa kabanzi emapaki ehhovisi ezinkampani ezincane neziphakathi nendawo, izakhiwo zamahhovisi ezentengiselwano kanye namakamelo ekhompyutha ebhizinisi. Lesi sihloko sichaza kabanzi ngenani eliyinhloko lesicelo, izinhlelo zokuqalisa kanye nezinzuzo zokuphepha zama-alamu okuxhumana neminyango ezimweni zamahhovisi ezinkampani.

I. Izinzuzo Eziyinhloko Zama-alamu Okuthinta Umnyango Okusetshenziswa Ebhizinisini

1. Ezindaweni zamahhovisi ezinkampani, izidingo eziyinhloko zokuphathwa kwezokuphepha zifaka phakathi ukuqapha ubusuku nemini, isixwayiso sangaphambi kwesikhathi esinganakiwe, ukulawulwa okusekelwe ekulandeleni imithetho, kanye nokunciphisa izindleko kanye nokuthuthukiswa kokusebenza kahle. Ama-alamu okuxhumana emnyango ahlangabezana ngqo nalezi zidingo ezibalulekile zamabhizinisi futhi anezinzuzo ezine ezinkulu ngaphezu kwamadivayisi okuphepha avamile.

2. Ukufakwa okulula, okuhambisana nezakhiwo ezintsha nezikhona

Ama-alamu okuxhumana emnyango angenantambo awadingi izintambo noma ukufakwa kwezikhala futhi angafakwa zingakapheli imizuzu emithathu. Awabangeli monakalo ekuhlobiseni ihhovisi futhi ngeke aphazamise umsebenzi wansuku zonke. Izikhala zehhovisi ezintsha nezikhona zingathuthukiswa ngokushesha ngaphandle kokumiswa komsebenzi, okuholela ezindleleni eziphansi kakhulu zokufakwa.

3. Isexwayiso sangesikhathi sangempela samahora angama-24 sokuqeda izindawo ezingabonakali zokuphepha

Uhlelo lusekela izindlela zokubopha kanye nokuqeda izikhali ezenziwe ngokwezifiso. Ukuvulwa kweminyango okungagunyaziwe kuzoqala ngokushesha i-alamu ezwakalayo nebonakalayo, nemiyalezo yesexwayiso icindezelwa ohlelweni lwangemuva, ixazulule ngokuphelele izithiyo zokuqapha ebusuku ngesandla.

4. Ukuphathwa kokuthobela imithetho okujwayelekile

Amadivayisi ahambisana nezidingo zokuphepha nokuthobela imithetho yokulawula ukufinyelela ezindaweni eziyimfihlo kanye nokuphathwa okuvaliwe kweminyango namafasitela ezindaweni zehhovisi. Angaqopha izingodo zokuvula iminyango ukuze kube lula ukuhlolwa njalo kokuphepha kanye nokuqinisekiswa kokuthobela imithetho kwansuku zonke kwamabhizinisi.

5. Ukusetshenziswa kwamandla okuphansi kanye nokuqina okuphezulu kokusebenza isikhathi eside ngaphandle kokugcinwa

Uhlu oluphelele lwamamodeli luyatholakala ezimweni ezahlukahlukene. Amadivayisi abonisa impilo yebhethri ende kanye nokusebenza okuqinile kokulwa nokuphazamiseka. Afanele izinga lokushisa elijwayelekile, izimo ezomile, kanye nezindawo zehhovisi ezidinga imishini eminingi, asebenza ngokuqhubekayo ngesilinganiso sokuhluleka esiphansi kakhulu, okwenza afaneleke kakhulu ekuqaphelweni kwesikhathi eside kwamahora angama-24 emabhizinisini.

II. Ukusetshenziswa Okungokoqobo Kwezinhlabamkhosi Zokuthinta Umnyango Emahhovisi

Amahhovisi ezinkampani zesimanje, izakhiwo zamahhovisi ezentengiselwano kanye nezikhungo zocwaningo nokuthuthukiswa kwamabhizinisi zihlushwa izindawo ezingabonakali zokuphepha ezihlakazekile. Amakhamera okuqapha avamile aqopha kuphela izithombe ukuze zibuyekezwe ngemuva kokubuyekezwa, awakwazi ukunikeza izixwayiso kusenesikhathi noma ukungenelela ngesikhathi sangempela. Ukuqapha ngesandla, ngokuphambene nalokho, kunezikhala zokumboza ngezikhathi ezithile, kuhilela izindleko eziphezulu zabasebenzi futhi kuvame ukuphuthelwa ukuhlolwa. Izindawo ezibalulekile ezifaka amakamelo ezezimali, izingobo zomlando zezinkontileka, amakamelo okugcina amadokhumenti, amakamelo eseva nemishini, kanye namahhovisi aphezulu azimele, yizindawo ezibalulekile zokuvikela izimpahla zenkampani, idatha, amadokhumenti kanye nolwazi lwezentengiselwano.

Ekusebenzeni kwansuku zonke, izinkinga ezivamile zifaka phakathi abasebenzi abakhohlwa ukuvala iminyango namafasitela ngemva komsebenzi, iminyango namafasitela ashiywe evuliwe ngezimpelasonto namaholide, ukungena kwabasebenzi abangajwayelekile ngesikhathi sokuphumula, kanye nokufinyelela okungagunyaziwe kwabasebenzi abangabalulekile ezindaweni eziyimfihlo. Lezi zinkinga zingaholela ekuphumeni kwamanzi, ukuqongelela uthuli kanye nomonakalo womswakama emishinini yehhovisi ezimweni ezincane. Ezimweni ezimbi kakhulu, zingabangela ukuvuza kwamadokhumenti ayimfihlo, ukulahlekelwa impahla yehhovisi kanye nomonakalo owenziwe ngumuntu emishinini yegumbi lamakhompyutha. Ukuthembela kuphela ekuzihloleni kwabasebenzi kanye nokuqapha ezokuphepha akukwazi ukufeza ukuphathwa okuphelele, okungenazimpumputhe, okushiya amaphutha asobala ohlelweni lwezokuphepha.

Ama-alamu okuxhumana emnyango enzelwe izimo zokuphepha zehhovisi ezilula. Angafakwa emafasiteleni aseFrance, eminyango eseceleni, ekungeneni kwamakamelo ezezimali nasezingobo zomlando, kanye naseminyango yamakhabethe yemishini yegumbi lekhompyutha. Uhlelo lusekela ukubekwa kwezikhali okuhleliwe okuhlakaniphile nokuqedwa kwezikhali: luzikhipha ngokuzenzakalelayo ngezikhathi zokusebenza ukuqinisekisa ukunyakaza kwabasebenzi okungaphazanyiswa, futhi lushintshela kwimodi yokuhloma ngemva komsebenzi, ebusuku, ngezimpelasonto kanye nangamaholide ukuze kuqashwe ngokuphelele ngaphandle kokugadwa.

Uma iminyango noma amafasitela eshiywe evuliwe, ukufinyelela okungagunyaziwe kwenzeka, noma iminyango yekhabhinethi yemishini ivulwa ngaphandle kwemvume, idivayisi izokhala ngokushesha i-alamu ezwakalayo nebonakalayo bese ithumela izaziso zesaziso kumadivayisi eselula abasebenzi bezokuphepha nabaphathi ukuze baphendule ngokushesha. Okwamanje, wonke amarekhodi okuvula nokuvala agcinwa ukuze kulandelelwe futhi kuqinisekiswe okulandelayo.

Ngokusetshenziswa njalo kwama-alamu okuxhumana neminyango, amabhizinisi angavala ngokuphelele izithiyo zokuphepha emahhovisi, futhi avimbele izingozi ezifana neminyango namafasitela avaliwe ngendlela engafanele, ukungena ebusuku kanye nokungena okungagunyaziwe ezindaweni eziyimfihlo. Isidingo sabasebenzi abazinikele bokuqapha ebusuku siyasuswa, okunciphisa kakhulu izindleko zabasebenzi zomsebenzi wokuphepha. Lokhu kwenza ukuphathwa kokuphepha okujwayelekile, okuhlakaniphile nokulula ezindaweni zamahhovisi, futhi kuvikela ngokuphelele izimpahla zenkampani, amadokhumenti kanye nemishini.

III. Umhlahlandlela Wokukhetha Ama-alamu Okuxhumana Nomnyango Emahhovisi

Amabhizinisi amaningi enza izinqumo ezingahambisani ngesikhathi sokuthuthukiswa kokuphepha kwehhovisi. Uma kuhlanganiswa nezici zemvelo kanye nezidingo zokuphepha kwezakhiwo zamahhovisi namahhovisi ezinkampani, ukukhetha okufanele kubalulekile ukuqinisekisa ukusebenza kokuphepha kwesikhathi eside nokuzinzile.

Izindlela Zokukhetha Izimo Zehhovisi

Beka phambili ama-alamu okuxhumana emnyango amancane, athule futhi ahlakaniphile alula. Imisebenzi yobungcweti yokungangeni manzi kanye nokuvikela uthuli ayidingeki ukusetshenziswa kwehhovisi elijwayelekile. Gxila ezicini eziyinhloko kufaka phakathi ukusunduza imiyalezo kude, ukubopha nokucisha izikhali okuhleliwe, ukusetshenziswa kwamandla aphansi kakhulu ukuze kuphile isikhathi eside sebhethri, kanye nokusebenza okuzinzile nokuzolile. Njengoba inokubukeka okulula nokuhle okuhambisana kahle nokuhlobisa ihhovisi lesimanje, lawa madivayisi ahlangabezana ngokugcwele nezidingo eziyinhloko kufaka phakathi ukuqapha ukulwa nokwebiwa, ukulawula isimo somnyango namafasitela, ukuvikela izindawo eziyimfihlo kanye nokuphathwa kwamakhabethe emishini emakamelweni ekhompyutha. Ayindlela engcono kakhulu yokuthuthukisa ukuphepha kwehhovisi okulula.

IV. Izinzuzo Zomkhiqizi Wethu

Njengomkhiqizi ochwepheshe wama-alamu okuxhumana emnyango, sesihlale sihilelekile ku-R&D kanye nokukhiqizwa kwamadivayisi okuphepha kwezentengiselwano amabhizinisi. Sithuthukise isethi ephelele yezixazululo zemikhiqizo ezenziwe ngokwezifiso ezihlose ukuphepha okulula kwamahhovisi kanye nezakhiwo zamahhovisi ezentengiselwano.

Yonke imikhiqizo yethu ifaka ukusethwa okungenazintambo, ukuthunyelwa okusheshayo kanye nokusebenza okuthembekile, okusekela izindlela ezimbili zokusebenza: i-alamu ezimele kanye nokuphathwa okukude okuphakathi ngokusunduza umlayezo. Izixazululo zethu zihlangabezana nezidingo zokuthuthukiswa kokuphepha kwamabhizinisi abo bonke osayizi.

Umkhiqizo ngamunye udlula ezivivinyweni zokuguga eziqinile kanye nezivivinyo zokuzivumelanisa nemvelo ngaphambi kokulethwa ukuqinisekisa imingcele yangempela nezinzile. Amadivayisi asekela ukuphathwa kokuphepha kwebhizinisi okujwayelekile kanye nokuhlolwa kokuphepha kwansuku zonke. Siphinde sinikeze ngezifiso eziningi, isevisi ye-OEM kanye nezixazululo zephrojekthi ezikhethekile, kanye nesiqondiso sobuchwepheshe esizeni, sisiza amabhizinisi ukuqedela ukuthuthukiswa kokuphepha kwehhovisi ngendlela engabizi futhi ephumelelayo.